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💪 Brolic

Fitness Social Platform

Support Center

Need Help?

We're here to help you on your fitness journey.

Contact Support

App Features

🏋️

Workouts

Track your lifts and PRs

🏆

Leaderboards

Compete globally

⚡

Challenges

Join fitness challenges

👥

Community

Connect with athletes

Frequently Asked Questions

Account Issues

How do I reset my password?

On the login screen, tap "Forgot Password?", enter your email address, and check your email for the reset link.

How do I delete my account?

Go to your Profile → tap the menu icon (top right) → select "Delete Account" → confirm deletion. Note: This is permanent and cannot be undone.

Subscription & Billing

How do I subscribe to Pro?

Go to your Profile → tap "Upgrade to Pro" → select monthly ($2.99) or yearly ($19.99) → complete purchase through App Store.

How do I cancel my subscription?

Open iPhone Settings → tap your Apple ID → select "Subscriptions" → find Brolic → tap "Cancel Subscription".

How do I request a refund?

Refunds are processed by Apple. Visit reportaproblem.apple.com or contact Apple Support directly.

Features

How does Karma work?

Karma is a daily currency for promoting posts. Free users get 10 karma per day, Pro users get 100. Spend karma to boost posts higher in the feed. Karma refills at midnight UTC.

How do leaderboards work?

Only your personal best (PR) counts for rankings. You can filter by exercise, timeframe, location, and gender. Top 3 are highlighted with gold, silver, and bronze.

How do I post a workout?

Tap the + button in the tab bar → select your exercise → enter your performance (weight, reps, or time) → optionally add notes and video proof → tap "Post Workout".

How do I add video proof?

Upload your video to YouTube → copy the YouTube video URL → paste it in the "Video Proof" field when posting your workout.

Privacy & Safety

How do I report a user?

How do I block a user?

Go to the user's profile → tap the menu icon → select "Block User".

Technical Issues

The app is crashing. What should I do?

1. Force close the app
2. Restart your device
3. Update to the latest app version
4. If issue persists, contact support with your device model and iOS version.

Posts aren't loading. What's wrong?

Check your internet connection, pull down to refresh, force close and reopen the app, or check our social media for any service issues.

Pro vs Free

Feature	Free	Pro
Post Workouts	✓	✓
View Leaderboards	✓	✓
Daily Karma	10	100
Create Challenges	-	✓
Trainer Profile	-	✓
Advanced Stats	-	✓

Bug Reports & Feedback

To report a bug or send feedback, email support@brolic.io with:

Device model and iOS version
App version
Steps to reproduce the issue
Screenshots or screen recordings if possible

Still Have Questions?

We typically respond within 24-48 hours on business days.

Email Us