AvailableAppointment booking for iPhone and iPad

Help & support

Available lets clients book a time with you from your link — no app or account on their side.

Getting started

How do clients book me?

Share your link (Link tab → Share, or the checklist on Today). They pick a service and a time and get a confirmation email. Nothing to download.

How do I set my hours?

Settings → Schedule & time off. "Same every week" repeats your usual week; tap any day to change just that date or every week. Hours different every week? Switch to "Week by week", publish each week's days, and copy a week forward in one tap.

Can I limit how many bookings I take in a day?

Settings → Schedule & time off → Most bookings in a day. Online booking stops for the day once it's reached; you can still book someone yourself.

How do I ask clients something before they come?

Settings → Booking rules → Questions for clients. Up to 8 questions (short answer, paragraph, yes/no or pick one), for every service or just some. Answers show on the booking.

Group sessions — classes, workshops, open houses?

Edit a service → More options → Group session, and choose how many people can book the same time. Your booking page shows the places left.

Sections and private services?

Edit a service → More options. "Section" groups services under a heading on your page (Face, Body…). Turn off "Show on booking page" for a service only people with its own link can book — Copy this service's link to send it.

Phone or video appointments?

Edit a service → More options → Where: At my place, At their address, Online (video) or By phone (clients leave a number and you call them).

Day to day

How do I move or cancel an appointment?

Open it from Today or Calendar → Move or Cancel. On the calendar you can also hold and drag it. Clients with an email on file are told automatically.

I'm sick today.

Today → ••• → I'm out sick today. Every booking is listed: give it to a free colleague at the same time, or cancel and tell the client kindly — all at once.

A day is fully booked.

Clients can join the waitlist from your booking page. The moment a time opens, they're emailed a link to book it (first to book gets it). See everyone waiting under Settings → Waitlist, and add people who phone in.

A regular every few weeks?

New appointment → Repeat → every 1–8 weeks, up to 12 visits. One email lists every date; any clash is flagged.

Can I see bookings in Apple or Google Calendar?

Settings → Add to my calendar. It updates by itself. The link shows client names, so keep it to yourself; reset it any time.

A client wants to cancel themselves.

Every confirmation email has a "Reschedule or cancel" link.

How do I close for a holiday?

Settings → Schedule & time off → Close for a holiday. Existing bookings are shown before anything changes.

Team and account

How do I add my team?

Settings → Team → Add person. They sign in with the email you invited, or enter the invite code.

Can I use Available on a computer?

Yes — go to availableapp.io/app. It shows an 8-character code; on your iPhone open Settings → Sign in on a computer and type it in. Same account and businesses, no password. On a shared computer, sign out from the web app when you're done.

I work at more than one place.

One sign-in works for every business you run or work at. Settings → Your businesses to switch, start another business, or join a team with a code.

How do I turn notifications on or off?

Settings → Notifications. New bookings, changes, waitlist and sick-day cover can be switched separately. Client names never show on your lock screen.

What does it cost?

14 days free, then one subscription per business — monthly or yearly — that covers your whole team. Staff never pay, and clients never pay to book. Apple bills it to the owner's Apple ID.

How do I cancel or change plans?

In Available: Settings → Subscription → Change or cancel plan. Or on your iPhone: Settings › Apple ID › Subscriptions. If it ends, your page stays up but pauses online bookings, and everything you've set up is kept for when you come back.

New phone or reinstalled?

Sign in, then Settings → Subscription → Restore purchase.

How do I appear in Open Chairs?

Link tab → Get found nearby. Every listing is reviewed first; it's free and we never take a cut.

Can I export my data?

Settings → Account → Export business data gives you clients, appointments, services and your waitlist as spreadsheets.

How do I delete my account?

Settings → Account → Delete my account. If you're the only person on the team, upcoming clients are told and your data is erased after 30 days. Cancel your subscription first — deleting the account doesn't stop Apple's billing.

Contact

Email us at info@thebighead.ca — we usually reply within one business day. Include your business name and what you were trying to do.

Made in Canada.

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