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Support Center

Need Help?

We're here to support India's cleanup heroes.

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Frequently Asked Questions

How do I add video proof?

Upload your cleanup video to YouTube or Instagram, then paste the link when creating your post. Video proof earns you 75 points vs 50 for photo posts.

How does tipping work?

Community members can tip you ₹10-₹10,000 per post. You receive 93% of each tip (7% platform fee). Tips are processed through Stripe.

How do I earn points?

Post cleanup (50 pts), Post with video (75 pts), Create event (100 pts), Attend event (25 pts), Receive tips (1 pt per ₹10).

How do leaderboards work?

Rankings are based on total points earned. Filter by All India, State, or District. Top contributors are recognized monthly.

How do I create an event?

Tap Create Event, set location/date/time, add description and capacity. Participants can RSVP and you'll see attendance in real-time.

When do I receive my tip payouts?

Payouts are processed through Stripe according to their payout schedule. You'll need to complete Stripe verification first.

Still Have Questions?

We typically respond within 24-48 hours.

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