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Terms of Service

Last Updated: June 13, 2026

1. Acceptance of Terms

By downloading or using PocketCloser ("the app"), you agree to these Terms of Service. If you do not agree, do not use the app. PocketCloser is provided by The Big Head, based in Edmonton, Alberta, Canada.

2. Description of Service

PocketCloser is a personal sales-productivity tool that helps you capture leads by voice or text, organize them in a pipeline, schedule follow-ups, and generate AI-assisted summaries and follow-up messages.

AI OUTPUT IS A STARTING POINT, NOT ADVICE: PocketCloser uses automated and AI techniques to extract lead details and draft messages. This output can be incomplete or wrong. Always review and edit before saving a lead or sending a message. PocketCloser does not provide legal, tax, financial, or professional advice.

3. Your Responsibilities

4. Optional Paid Features

PocketCloser may offer optional paid features (for example, "PocketCloser Pro") through Apple In-App Purchase. Any subscription is billed to your Apple ID, and renewal, pricing and cancellation are managed in your App Store account settings, subject to Apple's terms.

5. Third-Party Services

If you enable AI processing with your own OpenAI key, your use of that feature is also subject to OpenAI's terms and privacy policy. Speech features rely on Apple frameworks subject to Apple's terms.

6. Data & Backups

Your data is stored locally on your device. We are not responsible for data loss resulting from device failure, deletion of the app, or failure to maintain backups.

7. Limitation of Liability

PocketCloser is provided "AS IS" without warranties of any kind. To the maximum extent permitted by law, The Big Head is not liable for any lost sales, lost data, inaccurate AI output, or decisions made based on the app.

8. Intellectual Property

PocketCloser, its design, and its content are owned by The Big Head and protected by applicable copyright and intellectual-property laws.

9. Termination

You may stop using PocketCloser at any time by deleting the app. We may modify or discontinue the app with reasonable notice.

10. Governing Law

These Terms are governed by the laws of the Province of Alberta, Canada.

11. Contact Us

Email: info@thebighead.ca