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Trailer Management for Trucking Companies

FleetDock Support

Thank you for using FleetDock by The Big Head.

If you need assistance or experience technical issues, please contact our support team.

Customer Support

We're here to help with your fleet management needs.

Contact Support

Business Hours: Monday – Friday (9:00 AM – 5:00 PM MST)

Email: info@thebighead.ca

App Features

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Trailers

Track & manage trailers

📋

Checklists

Equipment verification

📸

Photos

Document conditions

👤

Drivers

Pickup tracking

Support Topics

We can assist with:

Trailer Photo Upload Issues

Having trouble uploading photos? Ensure your device has camera permissions enabled and sufficient storage space.

Driver Pickup Recording

Need help recording driver pickups? We can walk you through the process and troubleshoot any issues.

Trailer Status Updates

Questions about marking trailers as Ready or Not Ready? Contact us for guidance on status management.

Location Tracking Questions

Having issues with GPS-based location tracking? We can help configure location services for accurate tracking.

Equipment Checklist Setup

Need assistance with equipment checklists (chains, binders, straps, wood blocks, hand ratchets, corner protectors)?

Account or Login Support

Trouble accessing your account? We can help with password resets and login issues.

Need Help?

Our support team typically responds within one business day.

Email Us