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Privacy Policy

This Privacy Policy describes how The Big Head ("we," "our," or "us") collects, uses, and protects information when you use the FleetDock mobile application.

1. Information We Collect

FleetDock may collect and store the following information:

• Trailer number
• License plate number
• Trailer location (manual entry or GPS-based)
• Trailer status (Ready / Not Ready)
• Uploaded trailer photos
• Equipment checklist selections (chains, binders, straps, wood blocks, hand ratchets, corner protectors)
• Driver name
• Truck number
• Names of personnel who secured the load
• Date and time records
• User login information (if applicable)

2. How We Use the Information

We use collected information to:

• Track and manage flatbed trailers
• Record load securement details
• Monitor trailer readiness status
• Track driver pickup activity
• Maintain operational history logs
• Improve workflow efficiency

3. Location Data

If location services are enabled, FleetDock may collect trailer location data for tracking purposes. Location data is used strictly for logistics and operational management.

4. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, or misuse.

5. Data Sharing

We do not sell, rent, or trade user information to third parties. Information is accessible only to authorized company personnel.

6. Data Retention

Information is retained as long as necessary for operational purposes or as required by applicable law.

7. User Rights

Users may request access, correction, or deletion of stored information by contacting us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions about this Privacy Policy, please contact:

Email: info@thebighead.ca